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endell veterinary group


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Emergencies


Salisbury SAVES (Small Animal Veterinary Emergency Service)

We strive to provide a high level of care to our clients and their pets out of hours. It has been necessary to introduce a new out of hours service to enable the vets to continue providing this high level of care in a sustainable manner.

Similar to the way your GP works out of hours, Endell Veterinary Group and Avon Lodge Veterinary Group have created a shared emergency out of hours service - SAVES. This means that more vets are available on the rota so that we can continue to provide the best service out of hours.

To access this service if you require assistance outside of normal working hours, all you need to do is to telephone your usual veterinary surgery (01722 333291), just as you have always done

Payment

When using the emergency SAVES service, please note that the emergency out of hours fee, together with the emergency consultation fee, are payable at the time your pet is seen. Further fees incurred through treatment, hospitalisation and diagnostics are payable to the practice treating the emergency.

This payment becomes due when your pet leaves the practice that has treated it for the original emergency.

Ongoing treatment at your own vet will then be invoiced by them as usual.

Salisbury SAVES operates between the hours of:-

  • Monday 7pm to Tuesday 8.30am
  • Tuesday 7pm to Wednesday 8.30am
  • Wednesday 7pm to Thursday 8.30am
  • Thursday 7pm to Friday 8.30am
  • Friday 7pm to Saturday 8.30am
  • Saturday 1pm to Monday 8.30am

And all Public Holidays.